Reference

hometoto Privacy Policy For Your Account

Our Privacy Policy explains what we collect when you open an account, sign in from a mobile browser, or check DANA and QRIS status beside your wallet area.

Account recordsWallet activityCookie choicesSecurity checks
Explore Our Lobby Read FAQ
hometoto hometoto Privacy Policy For Your Account
CONTACT WHEN NEEDED

Get Privacy Policy Help Near Your Account

A clear contact path matters when a login record or wallet reference looks unfamiliar.

Account data request Ask us to locate the account data connected with your registered phone or email. Include the account step that concerns you, such as phone verification or a sign-in record.
Wallet record question For a DANA, OVO, GoPay, QRIS, bank transfer, or virtual account reference, send the date and status shown in your cashier history without sharing your wallet password.
Security concern If your device path shows a login you do not recognise, contact support from the account menu and describe the device, time, and action so we can check the record.
BEHIND EACH RECORD

How We Handle Data And Cookies

We keep this Privacy Policy practical by linking each data use to a visible account action.

Account creation

When you open an account, we use the contact details you submit to create your profile and complete phone verification before account access. You can ask us which fields are attached to that profile.

Mobile device path

When you move from mobile login to the lobby, we may record device and session signals used to identify repeated or unusual access. These signals help us investigate security questions without reading private device content.

Cookies

Cookies can keep a session active, remember a selected setting, or help us understand whether a page loads correctly. Your browser settings provide a way to remove or restrict cookies, though some account steps may then need repeating.

Wallet references

DANA, OVO, GoPay and QRIS records are handled as transaction references and status data. We use them to match an account action with the displayed payment result, not to request your wallet password.

Retention and deletion

We retain records only as long as needed for the stated account, security, support, accounting, or lawful purpose. A deletion request may be limited where a record must remain for a legal or dispute process.

Changes and contact

To request correction, access, or another policy action, contact us through the account support path with enough detail to identify your record. We may verify ownership before changing or releasing private data.

Privacy Policy Answers For hometoto

These Privacy Policy answers focus on the account actions you are most likely to question, from phone verification and cookies to wallet references and deletion requests. If your situation is not listed, use the account support path and describe the exact screen or record you need us to check.

It covers account details, phone verification, sign-in and device records, cookies, support messages, and payment references linked with DANA, OVO, GoPay, QRIS, bank transfer, or a virtual account.

We use your submitted phone number to create or identify your account and complete phone verification before account access. We may ask for additional proof before discussing private account records.

We may record device and session signals connected with a mobile browser login, such as access timing and session context. We do not use this process to read private content stored on your device.

Our Privacy Policy treats DANA and QRIS entries as payment references and status data linked to an account action. We use those records to investigate a displayed result without requesting your wallet password.

Yes. Contact us through the support route shown in your account area, identify the registered phone or email, and state whether you want access, correction, or clarification of a particular record.

We can assess a deletion request after verifying account ownership. Some records may remain where needed for security, accounting, dispute handling, or a lawful requirement; eligibility depends on local law.

The policy applies to account access from Indonesia, including Makassar, where local law permits. Local eligibility can affect access, while the data, cookie, security, and contact practices remain described here.

Related Pages

hometoto Indonesia Dreams of Macau FAQ Dragon Tiger Account information